Support and contact

ClaimFlow · In development

For a question about the planned product, your team's workflow or privacy, contact us below. Installation and live-app support are not open yet. No response-time or round-the-clock support commitment has been set.

What to include

Tell us what you are trying to accomplish, where the workflow becomes difficult and whether your question concerns the product, proposed plan or privacy. Do not email Shopify passwords, access tokens, customer records or sensitive information.

Privacy and deletion requests

Use “ClaimFlow privacy request” in your email subject for access, correction or deletion requests concerning information you shared with us. We may verify your identity or authority before acting. See the privacy information for the current contact process and planned app data handling.

Product scope

ClaimFlow is intended to track internal claims. It will not issue refunds, make Shopify order changes or contact your customers. For those actions, use the appropriate Shopify or support workflow.